The legal stuff
We know, it’s not the most exciting part—but it’s important. Here you’ll find all the need-to-knows: how we handle your data, what to expect when using our site or services, and the policies that help keep everything running smoothly and fairly.
No surprises—just the essentials.
Privacy Policy for Bellevue Glazing
Last updated: 25.07.2025
At Bellevue Glazing, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you contact us via our website.
1. Who We Are
Bellevue Glazing is a Limited company based in the United Kingdom.
You can contact us at;
2. What Data We Collect
When you submit an enquiry through our website, we may collect:
- First Name and Last Name
- Email Address
- Telephone Number
- Street Address and Postcode
- Any other information you choose to provide in your message
3. How We Use Your Data
We only use your information to:
- Respond to your enquiry
- Provide quotes or further information about our services
- Maintain business records in line with legal and tax obligations
We do not use your data for marketing unless you give explicit consent.
4. How We Store and Protect Your Data
Your information is stored securely. We take reasonable measures to protect personal data from unauthorised access, disclosure, or loss.
5. Sharing Your Data
We do not sell, rent or trade your personal data. We may share data with trusted service providers (e.g., email or CRM systems) only where necessary and under data protection agreements.
6. Your Rights
Under UK data protection laws (UK GDPR), you have the right to:
- Request access to your personal data
- Ask us to correct or delete your data
- Withdraw your consent at any time
- To make a request, please contact us using the details above.
7. Cookies and Tracking
We currently do not use cookies or analytics on our website.
8. Changes to This Policy
We may update this policy from time to time. Please check back for any changes.
Terms of Service for Bellevue Glazing
Last updated: 25.07.2025
Welcome to our website. By using this site, you agree to the following terms:
General Use
This website provides information about our glazing services and allows users to contact us. All content is for general information purposes only.Contact Form Submissions
Submitting an enquiry does not form a formal agreement or contract. We reserve the right to respond at our discretion.Accuracy of Information
We strive to keep information up to date but make no warranties about accuracy, reliability or availability.Limitation of Liability
We are not liable for any loss or damage resulting from the use of this website.Links to Other Sites
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.Intellectual Property
All content on this website is the property of Bellevue Glazing and may not be copied or reused without permission.Governing Law
These terms are governed by the laws of England and Wales.
Terms and Conditions for Bellevue Glazing
1. Quotes & Orders
All quotations are based on the information provided at the time of enquiry. It is the customer’s responsibility to ensure all
details are correct. Quotes are valid for 30 days. Changes in specification may result in a revised quotation. Timescales
are estimates only. Bellevue Glazing cannot accept liability for delays beyond our control. Drawings or samples are for
illustration only unless included in the contract.
2. Surveys & Specifications
A survey may be required prior to manufacture or installation. The customer (or representative) must be present.
Additional surveys are chargeable. Any changes following a survey will be confirmed in writing and may affect price or
timescale.
3. Contracts & Payments
A contract is formed once the quotation is accepted, the agreement is signed, and the deposit is received. Payments are
by bank transfer, referencing the invoice or contract number. Stage payments must be made as agreed; work may be
delayed or rescheduled if payment is late. Late payments may incur 5% monthly interest. The customer must obtain all
necessary permissions before work begins.
4. Installation
Installation dates are confirmed once materials and payments are in place. The site must be ready, safe, and accessible. If
work cannot begin or complete due to site issues or restricted access, a rescheduling fee may apply. Bellevue Glazing
includes standard finishing such as sealant and internal making good within reasonable limits. Decoration, structural
support, leadwork, or other non-specified work is excluded. Products become the customer’s responsibility once installed.
Bellevue Glazing operates Monday to Saturday, 08:00 to 17:00, unless otherwise agreed.
5. Cancellations
Customers may cancel within 14 days of signing the contract. If a survey or materials have been ordered, related costs still
apply. Cancellations must be made in writing. Bellevue Glazing may cancel the contract in writing and refund any balance
for uncompleted work.
6. Guarantees
The contract serves as proof of guarantee. Bellevue Glazing guarantees its products and workmanship as follows from the
date of installation:
• Aluminium/PVC Frames: 10 years
• Timber Frames: 2 years
• Glass sealed units: 5 years
• Hinges, locks, handles, and wheels: 5 years
• Painted timber finish: 2 years
• Stained timber finish: 1 year
No guarantee is given against condensation. Guarantees apply only after full payment is received and remain with the
property. They can transfer to new owners if Bellevue Glazing is notified in writing within 4 weeks of sale. Commercial or
tenanted installations carry a 1-year guarantee.
7. Guarantee Limitations
Exclusions include wear and tear, misuse, poor maintenance, corrosion, glass breakage after installation, water ingress
through flush thresholds, structural movement, or third-party work. Bellevue Glazing will decide whether to repair or
replace items within a reasonable time.
8. Liability & General Terms
Bellevue Glazing is not liable for indirect or consequential loss, delays, or third-party costs. Total liability is limited to the
contract value. All work complies with Health & Safety standards. These terms are governed by the laws of England and
Wales.
Version 2 - Nov 25